Your privacy is very important to us. We follow systematic and stringent procedures to protect the security of the information/data stored on our website. The information that you have shared on our website is stored in a secure server with encryption and can be accessed only for official purposes. Any of our employees who violates our privacy and/or security policies related to customers’ data is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
On signing up on our website, you are required to provide us with certain basic mandatory information inter-alia including your e-mail id, name, gender, and password. Once the registration is completed, the said e-mail id and password can be used to access your account every time you visit our website.
Information we collect and that you provide:
We collect information that is either anonymous or personally identifiable. The anonymous information includes the pages you view on our site, the search terms you enter into our search utility, your IP address and the operating system, browser software and internet service provider you use, your referral website or source of origin, and any other relevant information, in order to improve security, analyze trends and administer the site. Our analytic tools may also capture anonymous information such as your demographic and geographic information, with a view to assisting us in improving customer experience.
The information we learn from customers helps us personalize and continually improve your shopping experience at our website. Following are the types of information we may gather:
Information You Give Us:
We receive and store any information you enter on our website or give us in any other way, including but not limited to name, gender, email id, telephone number, mobile number, billing and shipping addresses, physical characteristics, etc. You can choose not to provide certain information, but in such an event, you may not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our website, and communicating with you. The customer needs to fill in all the mandatory information for placing an order with us.
Registration to our Services shall entitle us to send you promotional and transactional emails from us. Subscription to our newsletters entitles us to send you periodic newsletters and promotional emails. . If you do not want to receive e-mails or any other communication from us, you may unsubscribe by clicking on ‘unsubscribe’ at the footer of any email received from us.
Upon placing an order on our website, we shall be entitled to use your registered mobile number on the website to send transaction-related SMS to you, irrespective of DND services being activated on your mobile. We may occasionally send promotional SMS to your registered mobile number. The customer hereby authorizes us to send transactional SMS to his registered number, even if the number is registered for DND “Do not Disturb” service.
Information from Other Sources:
We may also receive relevant information from other sources and use such information for providing a better customer experience.
We do not take Credit/Debit cards or Net banking details on our website. On clicking the option Pay Now, you will be redirected to either Secure Payment Gateway or Bank’s Net Banking website for completing the transaction. You will then be required to enter your relevant card details or net banking details on the page to complete the transaction. On successful completion of the transaction, you will be redirected to our website with your order details and order number being displayed.
It is to be noted that we will not be storing any Bank related information on our records and none of our staff will hold or be exposed to this information.
- Server Logs
- Usage by Children
We don’t knowingly collect, maintain or sell products or services to people under age 18 or use personal information from our website about children under age 18. Children should seek the consent of their parents before providing any information about themselves or their parents and other family members online.
You can visit this site without revealing any personal information about yourself. We collect this information to better understand your needs and provide you with better services. If you choose not to provide the information, you may still access the other pages of this site. To access certain services or offerings you may be requested for personal information to enable us to contact you from time to time by either email, mobile, postal mail, or other means; to provide you with the information about the products and services offered by us, special deals and promotions that may possibly be of interest to you; to measure consumer interest in our products and services; to customize the user experience; enforce the legal terms or any subscriber agreement which govern your subscription for services; perform market research; offer you an extension of services; or to detect and protect against error, fraud, and other criminal activity. While providing such information you accept that we may use personal information about you to improve the site, review the usage of the site, the content, and design of the site, improve our promotional efforts, product offerings, and services.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through our website, we collect your personal details on a secured server. The payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. The data is transferred between banks and gateways in an encrypted manner.
Though we are unable to guarantee 100% security, encryption makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. Except on the Payment Gateways page of your respective bank, you are requested not to submit or otherwise / send to the website/ e-mail ids provided therein or to any other ids, your debit or credit card, or any other banking details. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your information. As per our security procedures, we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.